3 Instagram Strengths
and Weaknesses
Strengths
·
Instagram is a
powerful storytelling medium using photo, video sharing and hashtags. Because
of this, consumers can swipe through quite quickly, meaning that businesses can
have more of their posts seen in a lesser time than consumers would take to
read posts and blogs.
·
Businesses can use
Instagram as a form of segmentation, as Instagram is the e-tool of choice for
the younger consumer. Hashtags can be
used on associated ads, to enable companies to aim at a targeted audience. Clever use of hashtags can help in search
engine optimisation.
·
Instagram is the
fastest growing e-tool and has a huge audience reach; companies have the
potential of reaching over 800 million consumers, who every day ‘like’ over 4.2
billion posts.
·
As Instagram is specifically
designed for smartphones it has a high consumer engagement rate. Instagram allows businesses to have a contact
button which makes it quicker and easier for consumers to contact companies,
and companies can respond easily. This
connection means consumers are more likely to trust businesses’ products and
services.
Weaknesses
·
The images that
companies use have to be able to catch the audience’s attention, if images are
not engaging, consumers will skip the post in their feed and not read the company’s
message.
·
Instagram limits
the images to a square shape, posting images outside of this shape will cause
parts of the image not to be shown, making it look unprofessional.
·
As Instagram is
based on smartphones, consumers will expect quick responses, and as they carry
their smartphones almost everywhere, they will constantly be able to check for
a response. This can be time consuming
for companies, who will need to ensure that staff are employed to respond
quickly and efficiently with the consumer.
·
Instagram has its
limitation for advertising, companies cannot fully explain their products or services,
bullet points have to be used in the form of hashtags.
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